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Contact Us

24-Hour Cardmember Service / Report a lost or stolen card
877-373-6192
We accept relay calls

Outside the United States: 701-461-0489 (call collect)

Send payments
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis ,MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing inquiries
U.S Bank National Association
Cardmember Service
P.O. Box 6349
Fargo, ND 58125-6349

Email Us
For questions specific to an existing account, please Log in to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking 
  2. Click the "Customer Service" link in the left-hand navigation 
  3. Select  "Email Us"

For general questions about the 1-2-3 REWARDS® Visa Card program, contact us by email.

Log in to Online Banking
Enroll in Online Banking
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U.S. Bank may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.


The creditor and issuer of the 1-2-3 REWARDS® Visa Card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2014 U.S. Bank National Association. All rights reserved.